EverFocus Electronics Corporation 

LIMITED WARRANTY 

EverFocus Electronics Corporation ("EverFocus") will repair or replace, at no charge to the purchaser, any merchandise found to be defective in material or workmanship, for the following period of time, from the date of shipment from EverFocus:

All products sent back to EverFocus require a pre-approved Return Merchandise Authorization (RMA) number.  Shipments without an RMA number marked clearly on the outer packaging will be refused.  For warranty repairs, Purchaser will return the defective Product, freight prepaid to EverFocus.  The product to be repaired is to be returned in either its original carton or a similar package affording an equal degree of protection.  EverFocus will return the repaired Product freight prepaid to Purchaser via ground shipping.  After the applicable warranty period, Purchaser must pay all labor and/or parts charges.

1.  Notification of Claims:  Warranty Service:  If Purchaser believes that the Product is defective in material or workmanship, then written notice with an explanation of the claim shall be given promptly by Purchaser to EverFocus.  All claims for warranty must be made within the warranty period.  If after investigation EverFocus determines that the reported problem was not covered by the warranty, Purchaser shall pay EverFocus the cost of the investigating the problem at its then prevailing per incident billable rate.  No repair or replacement of any Product or part thereof shall extend the warranty period as to the entire Product. 

2.  Exceptions to Limited Warranty:  EverFocus shall have no liability or obligation to Purchaser with respect to any Product requiring service during the warranty period which is subjected to any of the following:  abuse, improper use; negligence, accident, modification, failure of the end-user to follow the operation procedures outlined in the user’s manual, failure of the end-user to follow the maintenance procedures in the service manual for the Product where a schedule is specified for replacement or maintenance or cleaning of certain parts (based on usage) and the end-user has failed to follow such schedule; attempted repair by non-qualified personnel; operation of the Product outside of the published environmental and electrical parameters, or if such Product’s original identification (trademark, serial number) markings have been defaced, altered, or removed.  EverFocus excludes used Products which have not been sold by EverFocus to the Purchaser.  EverFocus also excludes from warranty coverage consumable items such as fuses and batteries. For those accessories that the lifespan varies depending on usage method or other conditions (e.g., IR LED), they are excluded from warranty coverage as well. In such cases, accessory’s specification will be described in the user’s manual. 

3.  Proof of Purchase:  The Purchaser’s dated bill of sale must be retained to establish warranty eligibility.  Warranty period will be determined based on product serial number.

Effective - January 1, 2008